315-331-2525 | 175 W Union St Newark, NY 14513
REVIEWS
At Union Street Automotive, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Union Street Automotive to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Union Street Automotive:
I’ve had my Honda prelude in here in quite a few times. They did an excellent job with it each time. Local shops tend to shy away from older uncommon vehicles, but not these guys.
Nathan Norcott
Could not have had better customer service!! All businesses should take a lesson form these guys, treated me like they had known me forever!! ?
Rebbecca Smith
Needed a tow about a week and half ago. The Driver Sean was very professional and right on time to tow my car!! Great guy and great attitude! So again thank you Sean!!
Shawn Eee
Recently I had my 2004 Toyota Tacoma serviced at this location. I ended up needing a transmission replacement and a few issues squared away from a prior shop. It was a long process but the end product was amazing. My truck is finally at the quality that I hoped for from day one when I purchased. The shop was honest and got the job done effectively. I definitely recommend using this shop for your repairs or services. Thank you very much for all your efforts.
Jason Hughson
Really nice to deal with awesome communication and know what they are doing definitely going to spend a lot of money here I feel way better knowing someone who knows what they are doing is working there and I know every single detail of what they are fixing and the price absolutely great business
Jessica
Scheduled for a motorcycle inspection. Quick and easy.
James Zapetis
Very nice and friendly people. Fast service.
Dominique Broen
The guys were very quick with my inspection and friendly and helpful!
Lauri Ray
Great business whether you just need an inspection, or emergency roadside assistance. Definitely recommend. Friendly staff and overall, just a nice local business.
Nick Cool
I'm so glad a friend recommended this shop. They explain what's going on and my truck ('05 Frontier) hasn't been this nice to drive since I bought it 6 years ago. I'll never go anywhere else as long as I live up here.
Anna Dellapenta
These guys saved my butt when no one else would tow on independence day.
David Seelman
We love it there. Always go there for our service needs and gas. Attendants are nice and the service manager, Travis, is the best person. We trust him. And that says something about a car repair guy. Even his mom and dad who own it are pretty cool.
John Reynolds
This is where I always get the best service. Professionals and affordable.
Mikel Eriknon
Took my truck in for a state inspection. Unfortunately, it didn't pass because of loose tie rods. The service department showed me everything that was needed, and an upfront cost as well. Very knowledgeable, helpful & quality service oriented group!
Brent Coward
Recently moved to Newark and was hoping to find a good honest place for auto service.They took me on short notice, diagnosed the problem and only did what was needed. Found my place
David C
Excellent personal service.
George Zach Orlov
Once again I am stunned again by Union Street Automotive, very honest people who charge fair prices. My sister brought her car back to union street after having an issue with leaking fluid related to another shops repair job, the mechanics at Union Street did dye tests and figured out it was simply some loose bolts. If you're worried about a shop trying to pressure you into maintenance you don't necessarily need or doubt their integrity look no further. Union Street Auto has your back!
The BreakDown
The tow driver was great today! My insurance company said it would be almost 2 hours before they could get a driver to come get us, but he was there in maybe 30 minutes. He took great care of us. I sincerely hope I never need another tow anytime soon, but if I do I'll be sure to call him.
Vicki Ilyssa
Fair, fast, and honest
Michael Jackson
A company that takes pride in its work. If there is an issue they will go out of their way to make it right.
Jim Bond
Fast, friendly and great communication.
Michelle Cornwell
They towed my car first time following an MVC with a deer and the second time being towed to the body shop. Excellent crews. Thank you.
William Storrs
The staff here is awesome! Very knowledgeable, friendly and accommodating. Highly recommend taking your car here for services.
Danielle Peets
Called to make appointment to get winter tires put on and got me in the next day.Travis was fast and professional.
s goodbody
Staff was helpful
Ernie Strong
Always fixed right the first time!! ??
Jay Pizzirusso
Thank you great service and they don't charge storage if you're going to have them work on your car
Brenda clawson
Great service, towing and reasonable priced.
Stuart Johnson
Always a positive experience when taking my vehicles to be fixed. Honest and knowledgeable team!
STOOPID
I am always a happy customer here. They always get us right in, even on Saturdays! The staff is great, thank you all for always giving us the best service!
Amy Ray
Great for routine things like oil changes and great for making times that stink, like a flat tire or needing a tow, not be so terrible. Would recommend to all my friends!
Kendra Kender
Friendly and great service.
Sandra Curtis
This is by far the best kept secret in town! Friendly service, fair prices and excellent service + knowledgability on all things automotive (and then some!). I have been going there since I moved here almost 8 years ago + they keep my car running in tip-top shape (and my car is almost 10 years old). Whether you just need gas, a quick drink, accidentally run over something + need your tire fixed in a flash, an inspection or major repairs...they are THE ONES to go to! Great place, great people...you can't ask for anything more :)
Michele DeYulio
I was traveling through the area and Union St. was there to help me when I needed it.
Korey B
Friendly attendants
Carole Nary
Great people, very friendly
Jacob Hilburn
Very friendly. Quick, old time garage atmosphere.
Rick Motsinger
I never got bad service and always great people to talk to when I take my vehicles in for repairs.
Ronald Winn
Everyone is awesome. Helpful and they care.
Ashley Martin
Always does a great job. Wont take my vehicle anywhere else.
Karen M Christopherson
Very knowledgeable and honest. Great service!!!
Rebecca Sears
Love this gas station they are one of the few that still pump the gas for you!!! I hate pumping gas so yes this is highly recommended.
Margaret Deuel
I needed to get my old rust bucket towed from my house to a dealership. Union st was the company sent by my roadside assistance. I received a call from the driver within 5 minutes of my request to confirm the details and he said he would be here within 30 minutes. He arrived before the 30 minutes was up and was very friendly and efficient, even though it required a bit more work than I think he expected. I would definitely recommend these guys for towing.
Douglas Kofahl
Best repair facility in the area. Friendly staff
Chris Silverio
Very Friendly Very Helpful They have a Lot of Respect for the Customer the way it should be.
David Santelli
Great services
Steve Castonguay
Very nice people . Very happy to help you with whatever you need .
Jane Smith
They do an awesome job here
Tremaine Mayfield
Very detail oriented. Nice, polite staff.
Betty Fourness
Good people work here
Karen Angelo
Good.
George Naschke
Have always been a great help. Honest bunch of guys
Richard Jordan
Jeff always gives great service for a cookie!
Robert Hegeman
Motorcycle inspection quick and easy. The guys were great.
Mark Lawrence
Kirk Jr was the best!!! Made the impossible possible!!!
Stanley Bryant
Great service!
Annette Yost
I brought my car in to these guys and I can't rave enough about the awesome service! They did exactly what my car needed at the time, and suggested a few things that needed attention. I will definitely be going there before anywhere else for service on my car. Very friendly staff, fantastic service and good prices. Yes, I do recommend this place.
Jennifer Yatrofsky
Great people and service
Coda Skelly
Very reasonable gas prices. They still pump gas for you and clean your windows. Friendly staff and they do a great job in the shop as well.
Tracey Wood
Great service
Andrew Titus
Have always been a great help. Honest bunch of guys
Richard J.
Motorcycle inspection quick and easy. The guys were great.
Mark L.
I brought my car in to these guys and I can't rave enough about the awesome service! They did exactly what my car needed at the time, and suggested a few things that needed attention. I will definitely be going there before anywhere else for service on my car. Very friendly staff, fantastic service and good prices. Yes, I do recommend this place.
Jennifer Y.
Great people and service
Coda S.
Very reasonable gas prices. They still pump gas for you and clean your windows. Friendly staff and they do a great job in the shop as well.
Tracey W.
Discover More About Reviews and Repair Services At Union Street Automotive in Newark
Auto Repair Near Alloway
Auto Repair Near Lyons
Cost Saving Tips